At American Express Nippon Travel Agency we aim to provide our customers with the best in travel management solutions at the highest levels of quality and reliability.
As part of the service, we believe that it is our responsibility to protect the personal information of our clients and as such we will implement the following measures:
We will appoint a security manager to properly maintain the security of personal information relating to our customers.
We will collect the personal information necessary for the performance of our duties in a legal and proper manner, only using such information for the purpose of providing the services agreed to by our customers.
We will implement and maintain the appropriate measures to protect the personal information of our clients from unauthorized access, loss, destruction, falsification, leakage, and other risks.
When consigning duties that involve the use of customer information to third party companies, we will provide instruction and supervision to ensure that the third party employs the same level of protective precautions employed by American Express Nippon Travel Agency.
We will comply with all legal ordinances concerning personal information and conduct regular audits of our procedures for handling such information in order to continue to improve upon them.
If called upon by a customer to grant access, or make changes to personal information regarding that customer, upon verifying the identity of the customer, will we make all reasonable efforts to comply with the request as soon as possible.
WHAT WE DO WITH YOUR PERSONAL INFORMATION
Our company collects personal information from our valued customers (name, age, date of birth, telephone number, address, e-mail address, passport number, etc.), for the sole purpose of maintaining an avenue of correspondence with the customer, and for providing travel related services such as airline reservations and hotel accommodations.
We safeguard all of our customers' personal data utilizing strict security measures to ensure that the information will not be subject to unauthorized access, data corruption, or manipulation.
In order to expedite service requests, our company may electronically transmit portions of our customers' data profile to third party vendors, such as hotels, transportation companies, and/or other service providers.
If you would like to gain access to, revise, delete, or prevent the use or transfer of the personal information relating to you held by American Express Nippon Travel Agency, please contact at the address or phone number listed below. In accordance with The Privacy Act and our company policy we will take the necessary steps without delay. Please note that the deletion of certain items of personal information may hinder the ability of American Express Nippon Travel Agency to provide its services to you.
For further information please contact:
The General Affairs Department
American Express Nippon Travel Agency, Inc.,
SD Bldg. 6F
4-3-8, Taihei,
Sumida-ku,
Tokyo 130-0012
Japan
Telephone: 03-5819-1510
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